Agent's Assistant - State Farm Agent Team Member Santa Ana - CA

Agent's Assistant - State Farm Agent Team Member

Part Time • Santa Ana - CA
Benefits:
  • Opportunity for advancement
  • Training & development
  • Flexible schedule
ROLE DESCRIPTION:

Ngoc Phung - State Farm Agent is seeking a motivated Customer Support Representative.  Spanish English bilingual skills are highly valued to better serve our diverse client base. Part time and Full-time candidates, college students are encouraged to join with office hour from Monday to Friday. 


RESPONSIBILITIES:

  • Phone answering and taking message 
  • Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions 
  • Support insurance agents with policy management and customer service tasks
  • Accurately maintain records and documentation in agency systems

QUALIFICATIONS:

  • Fluent in Spanish and English (written and spoken)
  • Strong communication and customer service skills
  • Detail-oriented with ability to manage multiple priorities
  • Motivated to contribute to agency growth
COMPENSATION & BENEFITS:
  • Hourly wage 
  • Professional development and advancement opportunities
SCHEDULE:

  • Part-time position with standard office hours Monday to Friday. 
Compensation: $17,500.00 - $38,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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