Agent's Assistant - State Farm Agent Team Member
Full Time • Santa Ana - CA
Benefits:
- 401(k)
- Bonus based on performance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Competitive salary
Job Title: Inside Sales Representative – Pivotal from Service. College students are encouraged to apply. Full time/ Part time position available. Spanish Speakers and Vietnamese speakers are highly recommended.
Job Description:
We are seeking a motivated and organized Inside Sales Representative to join our team, playing a pivotal role in transitioning prospects from service inquiries to sales opportunities. In this position, you will support insurance agents by fostering strong customer relationships, providing exceptional service, and driving sales growth through a customer-focused approach.
We are seeking a motivated and organized Inside Sales Representative to join our team, playing a pivotal role in transitioning prospects from service inquiries to sales opportunities. In this position, you will support insurance agents by fostering strong customer relationships, providing exceptional service, and driving sales growth through a customer-focused approach.
As an Inside Sales Representative, your attention to detail, dedication to client relations, and sales-mindedness will help you thrive in this fast-paced environment. Your ability to educate customers about insurance products and effectively communicate will be essential in converting service interactions into valuable business opportunities.
Responsibilities:
- Establish and maintain strong relationships with customers, following up as needed to nurture leads and close sales
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage options, policy changes, claims, and billing
- Utilize a needs-based review process to educate customers on appropriate insurance products tailored to their unique situations
- Collaborate closely with insurance agents to support sales goals and business development initiatives
- Use exemplary communication skills to efficiently meet customer needs while promoting agency growth
Qualifications:
- Dedicated to delivering outstanding customer service
- Prior sales experience preferred (inside sales, outside sales, retail, telemarketing, or related fields)
- Ability and willingness to obtain Property and Casualty
- Strong interpersonal and communication skills with a sales-oriented mindset
- Motivated to achieve mutually agreed-upon marketing and sales goals
Compensation:
- Hourly plus commission plus bonus.
- Holiday day off
- Health insurance contribution
- 401k contribution and matching
- Paid time off
- Opportunities for professional growth and career advancement
Join us and leverage your customer service expertise and sales skills to make a pivotal impact in our agency’s success while building a rewarding career.
Compensation: $18.00 - $25.00 per hour
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Santa Ana .
- I am a proud graduate of California State University, Long Beach.
- We currently have 6 team members at our agency.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier
- Additional languages spoken: Spanish and Vietnamese
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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